Shipping Policy – Cameralinzo
Effective Date: January 17, 2025
At Cameralinzo, we strive to provide a smooth, efficient, and reliable shipping experience for all our customers. This Shipping Policy outlines the shipping methods, delivery times, charges, and other important information related to the shipment of your products. By placing an order with Cameralinzo, you agree to the terms set forth in this policy.
1. Order Processing Time
- Order Fulfillment: Orders placed on Cameralinzo.com are typically processed within 1-2 business days (Monday through Friday, excluding weekends and holidays). We strive to ship orders as quickly as possible, but please note that processing times may vary depending on product availability, order volume, and other factors.
- Custom Orders: In the case of special or custom orders, processing may take longer. You will be notified if there is a delay in the processing time for your order.
- Backordered Items: If you place an order for an item that is out of stock but available for pre-order, we will notify you of the estimated ship date. You will not be charged until your item ships.
2. Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the size, weight, and destination of your order. During checkout, you will be provided with shipping options and associated costs, so you can select the method that best suits you.
Available Shipping Methods:
- Standard Shipping: Delivery within 5-7 business days for domestic orders (U.S. only).
- Expedited Shipping: Delivery within 2-3 business days for domestic orders.
- Express Shipping: Next-day delivery for orders placed before a specific cutoff time.
- International Shipping: We offer international shipping to select countries. International delivery times may vary depending on the destination and shipping method chosen.
Please note that shipping costs are non-refundable, even in the event of a return, unless the item was defective or damaged during transit.
3. Shipping Rates
Shipping rates are determined by the weight of your order, the shipping destination, and the shipping method you select at checkout. We offer competitive shipping rates, and you will see the exact charges for your order before confirming your purchase.
We also offer free standard shipping on select orders or during promotional periods. Free shipping promotions may be subject to minimum order requirements and exclusions.
4. Shipping to P.O. Boxes and APO/FPO Addresses
We can ship to P.O. Boxes, as well as APO (Army Post Office) and FPO (Fleet Post Office) addresses within the U.S. However, please note that certain shipping carriers do not offer expedited or express shipping to these addresses. Shipping times may also be longer than usual for military addresses.
5. International Shipping
Cameralinzo ships to select countries outside the United States. International shipping is available for most products, but please be aware of the following:
- Shipping Fees: International shipping fees vary based on the destination and shipping method chosen.
- Customs Duties and Taxes: The customer is responsible for any customs duties, taxes, or additional fees that may apply to international shipments. These charges are levied by the destination country and are not included in the shipping cost or paid to Cameralinzo.
- Delivery Times: International delivery times may vary depending on the country, the shipping method chosen, and any customs delays. Customs processing may add additional time to your order’s delivery.
6. Delivery Times
- Domestic Orders: Estimated delivery times for domestic shipments are typically within 5-7 business days for standard shipping and 2-3 business days for expedited shipping. Next-day delivery is available for certain orders if placed before the specified cutoff time.
- International Orders: Delivery times for international orders will vary by country. International shipments may take anywhere from 7-14 business days, depending on the shipping method selected and customs clearance.
Note: While we make every effort to deliver your order as quickly as possible, actual delivery times may vary due to factors such as carrier delays, holidays, or extreme weather conditions.
7. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information, allowing you to track the status of your shipment. You can also track your order by logging into your Cameralinzo account and viewing the order status.
8. Order Issues and Delays
If you experience any issues with your order’s delivery, such as delays, missing packages, or damaged goods, please contact us as soon as possible. We will work with you to resolve the issue, whether by contacting the shipping carrier, issuing a replacement, or offering a refund if necessary.
- Lost or Damaged Orders: In the unlikely event that your order is lost or damaged in transit, please contact us within 7 days of receiving your shipment. We will investigate the issue and work with the carrier to resolve it. If the item is confirmed to be lost or damaged, we will either provide a replacement or process a refund, depending on the circumstances.
9. Address Errors
Please make sure that the shipping address provided during checkout is accurate and complete. Cameralinzo is not responsible for delays or additional shipping costs incurred due to incorrect or incomplete address information. If an order is returned due to an address error, the customer will be responsible for any reshipping charges.
If you notice an error in your shipping address after placing your order, please contact us immediately to make any necessary corrections before the order is processed.
10. Shipping Restrictions
Certain products may be subject to shipping restrictions due to size, weight, or shipping regulations (e.g., lithium batteries or hazardous materials). If an item cannot be shipped to your location due to these restrictions, we will notify you during the checkout process.
11. Changes to the Shipping Policy
Cameralinzo reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page, and the “Effective Date” at the top of the page will reflect the latest updates. We encourage you to review this policy periodically to stay informed about any changes.
12. Contact Us
If you have any questions or concerns regarding our Shipping Policy, or if you need assistance with tracking your order, please don’t hesitate to reach out to us:
- Email: info@cameralinzo.com
- Phone: (509) 754-3383
- Address: 3178 14th Ave SW, Ephrata, Washington (WA), 98823
Thank you for choosing Cameralinzo! We are committed to providing you with an exceptional shopping experience and ensuring that your products are delivered safely and promptly.
