Sales Policy – Cameralinzo

Effective Date: January 17, 2025

Thank you for choosing Cameralinzo for your premium photography gear. Our Sales Policy provides important information regarding the terms and conditions of purchasing products from our website, www.cameralinzo.com, and in our physical store. By making a purchase, you agree to the terms outlined in this policy. Please read it carefully.

1. General Terms and Conditions

  • Eligibility: By placing an order with Cameralinzo, you confirm that you are at least 18 years of age and legally capable of entering into a contract. If you are under the age of 18, you must have the permission of a parent or guardian to make a purchase.

  • Product Availability: All orders are subject to availability. While we strive to maintain accurate inventory levels, there may be instances when a product is out of stock. In such cases, we will notify you immediately and offer a refund or alternative solutions.

  • Pricing: All product prices are listed in U.S. Dollars (USD) and include applicable sales tax unless otherwise stated. Cameralinzo reserves the right to modify product prices at any time without notice. However, once an order is placed, the price is locked in, and you will not be charged any additional amounts beyond what was shown at checkout at the time of purchase.

  • Sales Promotions and Discounts: From time to time, Cameralinzo may offer promotions, sales, or discount codes. These offers are subject to specific terms and conditions, and may not apply to all products. Promotions cannot be combined unless specifically stated. Sales prices, discounts, or promotions are valid only during the time period they are advertised.

2. Ordering Process

  • Order Confirmation: Once you place an order on our website, you will receive an order confirmation email with the details of your purchase, including product(s), total price, shipping method, and estimated delivery date.

  • Order Changes and Cancellations: Orders are processed quickly to ensure timely delivery. Once your order is placed, it enters our system for processing. If you need to change or cancel your order, please contact us as soon as possible. If the order has already been processed or shipped, we may not be able to make changes or cancellations.

3. Payment Methods

Cameralinzo accepts various payment methods for your convenience. Accepted forms of payment include:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Pay with your PayPal account or using a credit/debit card through PayPal.
  • Gift Cards: We may offer gift cards from time to time for purchases.
  • Other Methods: We may introduce additional payment options in the future, which will be listed at checkout.

Payment will be processed upon completion of your order, and we reserve the right to cancel an order if payment cannot be authorized.

4. Shipping and Delivery

  • Shipping Methods and Charges: Shipping charges are calculated at checkout based on the shipping address and the method selected. We offer a variety of shipping options including standard, expedited, and express shipping. Free shipping promotions may apply from time to time on select orders.

  • Delivery Timeframes: Estimated delivery times will be provided during checkout based on the shipping method chosen. These are estimates, and actual delivery may vary due to factors beyond our control, such as carrier delays or customs processing for international orders.

  • International Orders: We do accept international orders; however, the customer is responsible for any additional duties, taxes, or fees associated with international shipping.

5. Sales Tax

Sales tax will be applied to orders based on the shipping address and local tax regulations. The applicable sales tax amount will be displayed at checkout before you complete your purchase.

6. Order Fulfillment and Shipping Policy

  • Processing Time: After receiving your order, we strive to process and ship it as quickly as possible. Our standard processing time is 1-2 business days (excluding weekends and holidays).

  • Tracking Your Order: Once your order has been shipped, you will receive an email with tracking information, allowing you to follow the progress of your delivery.

  • Damaged or Missing Items: In the unlikely event that your item is damaged during shipping or does not arrive as expected, please contact us within 7 days of receiving the package so we can resolve the issue. We will either offer a replacement, issue a refund, or assist with the shipping carrier’s claims process.

7. Returns and Exchanges

  • Return Eligibility: We offer a return window of 30 days from the date of delivery for most items purchased through Cameralinzo. Please refer to our Return Policy for more detailed instructions regarding returns, exchanges, and eligibility criteria.

  • Non-returnable Items: Certain items, such as opened memory cards, consumables, and gift cards, are not eligible for returns or exchanges unless defective or damaged upon arrival.

  • Refund Process: Once we receive your returned item, we will inspect it for any damage or usage, and process your refund according to our Return Policy.

8. Product Warranties and Manufacturer’s Guarantees

Many of the products sold by Cameralinzo come with manufacturer warranties. If you believe your product is defective or is malfunctioning, we encourage you to reach out to us for assistance or to contact the manufacturer directly for warranty service.

Please note that Cameralinzo is not responsible for defects caused by misuse, accidental damage, or modifications made to the product by the customer.

9. Limitation of Liability

While we strive to provide the best products and service, Cameralinzo is not responsible for any direct, indirect, incidental, or consequential damages that may arise from the use or inability to use any products purchased through our store. This includes, but is not limited to, loss of profits, business interruption, or data loss.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically to stay informed about our sales terms and conditions.

11. Contact Us

If you have any questions or concerns about our Sales Policy, or if you need further assistance with an order, please don’t hesitate to reach out to us:

  • Email: info@cameralinzo.com
  • Phone: (509) 754-3383
  • Address: 3178 14th Ave SW, Ephrata, Washington (WA), 98823

Thank you for choosing Cameralinzo! We are dedicated to providing you with the best selection of photography equipment and outstanding customer service. Your satisfaction is our top priority, and we look forward to assisting you with all your photography needs.